Microsoft Ignite 2025 is here, and we want to focus on one of the most important topics facing enterprises today – endpoint automation. The role of endpoint management in efficient business operations is increasing, and automation is the only way to achieve optimisation at scale in enterprise organisations.
So, it’s time to redefine endpoint automation.
The big talking point of Ignite this year – AI – is part of the equation. Our endpoint management products, for example, feature AI-powered functionality. But there are also other parts of the equation, so what does redefining endpoint automation mean?
In the spirit of the AI focus of Ignite for 2025, we turned to AI to see what it thinks. Specifically, Microsoft Copilot. It made some good suggestions for redefining endpoint automation that are all aligned with the features and capabilities of our products, Access Symphony and Access Capture.
Here are the suggestions:
- Centralised endpoint visibility
- Automated patch management
- Policy-driven compliance
- Security integration
- Analytics for optimisation
- Governance via automation CoE
- Scalable provisioning and deprovisioning
- Self-healing endpoints
- Continuous monitoring and reporting
Let’s explore each in more detail.
Centralised Endpoint Visibility
Access Symphony provides you with comprehensive real-time data and intuitive dashboards covering all endpoints in your enterprise, as well as all users and applications.
Automated Patch Management
Access Capture automates the packaging, testing, and publishing of applications in your IT estate at scale. It also has evergreen AI application management capabilities.
Access Symphony takes this a stage further with automated IT fixes and self-service IT support, while Symphony AI enables users to engage with self-service support through Microsoft Co-Pilot.
Policy-Driven Compliance
Access Symphony and Access Capture can help you maintain compliance above your baseline state through, for example, keeping applications up-to-date and enabling real-time monitoring of endpoints.
Security Integration
Access Symphony’s endpoint monitoring and reporting functionality enhances your ability to identify anomalies and potentially suspicious activity.
Furthermore, our products enhance your endpoint management capabilities without compromising role-based access control (RBAC) or identity and access management (IAM) protocols in your organisation. This is because our products support commonly used Microsoft authentication technologies, such as Entra ID.
Analytics for Optimisation
Access Symphony’s endpoint monitoring capabilities enable automated anomaly detection and facilitate data-driven decision-making.
Governance via Automation CoE (centre of excellence)
Access Symphony and Access Capture have been developed within Microsoft’s Azure architecture, utilising the latest security and privacy best practices. We also have a strong track record of deploying our products in highly regulated sectors, including global banks and financial services companies. As a result, the implementation of Access Symphony and Access Capture can be fully aligned with your business goals and security protocols.
Scalable Provisioning & Deprovisioning
Access Symphony and Access Capture can be scaled across your enterprise. Access Capture can also automate and streamline migrations to Intune as well as day-to-day application management tasks, regardless of the packaging format or deployment platform that you use. This helps to optimise provisioning at scale.
Self-Healing Endpoints
Access Symphony automates IT fixes and facilitates self-service IT support. In addition to optimising endpoint management through automation, it also enhances DEX – the digital user experience.
Continuous Monitoring & Reporting
As mentioned previously, Access Symphony offers real-time monitoring of endpoints, users, and applications. Access Symphony’s Signal module enables desktop notifications on all devices with two-way communication. The many use cases that can be applied to Symphony Signal include sending alerts, security reminders, training requirements, and more.
Redefining Endpoint Management and Automation
The features and capabilities of Access Symphony and Access Capture that we have highlighted above give you a snapshot of what is possible. Real-time visibility, automation at scale for some of the most time-intensive manual processes, and enhanced control are the highlights.
With best-in-class automation tools, endpoint management can move from firefighting problems and educated guesses to automated management, planned optimisations, and data-driven decision-making. Get in touch to meet up, either during Microsoft Ignite or any other time. Together, we can redefine endpoint automation in your organisation.
