Symphony

Signal

Employee Communication, Only Better

Taking Internal Comms Up a Gear. Cut through the deluge of emails that your employees receive to communicate with them directly on their desktop.

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FEATURES

Real time desktop notification

CUSTOMISABLE WORKFLOWS

With Access Captures Discovery module, technical and non-technical staff alike can run discovery processes with a friendly, simple UI. This allows your more skilled IT workers to work on more complex projects.

Target Specific Users

INFLUENCE USER BEHAVIOUR

Target users based on the criteria you set to ensure you get to the right people at the right time with the right messages.

Improve Employee Engagement

BESPOKE EUX

Emails are often left unopened and not dealt with. A desktop notification is a more engaging way to communicate.

Reduced email footprint

CORRECT ALERTS TO CORRECT USERS

Internal communications are more efficient with Signal, and it reduces the number of emails landing in your employees’ inboxes.

Communicating with large numbers of employees across departments, business units, and geographical areas is a challenge for all enterprises, not least because of the email overload that exists in many inboxes.

TRUSTED US ALREADY

Signal cuts through the noise by opening up a channel between your organization and the desktops of your employees.

BENEFITS

Automated workflow

Automated workflow to reduce tickets and maximises EUX. Triggered on demand to users based on criteria making sure the correct users get the correct alerts at the correct times.

Engagment

Opens up engagment between technology and the an organisation as a whole – in real time.

Automation

Links to different articles, kick off a fix immedaitely – users impacted by an issue being fixed automatically.

Custom Targeting

Covid compliance, informational messages targeted to different locations. Alert people to upgrade on mobile phones.

Ready to Get Started?

Let us help you show how much Access Capture can save your organization.

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What our customers have to say

Due to the products API-driven automation we had flexibility to use only what we needed. Our resource optimization and time saving were phenomenal.

Large Management Consultancy

App Packaging & Testing Manager

View other modules of Access Symphony

Access Symphony gives you proactive problem-solving and collaboration tools – that automatically centralize data and information, whilst enhance real-time monitoring and giving you best-in-class IT visualization.

Symphony

Portal

Everything in One Place

Cut Costs & Improve the User Experience. Portal feature brings together all the IT and business process information that your users need.

Portal

Symphony

Insights

Data Visualization that Makes a Difference

Meaningful Oversight of Your Entire IT Estate. The Insights feature of Access Symphony gives you complete oversight of your IT environment, improving decision-making.

Insights

Symphony

Fix Engine

IT Fixes at Your Fingertips

Proactive & Reactive Fixing – Sorted. Fix Engine is a database of IT fixes that can be automated or implemented on-demand at any endpoint in your enterprise.

Fix Engine

Symphony

Assistant

Virtual IT Support

Automate Repetitive IT Support Tasks. Reduce support tickets and improve service levels by letting Access Symphony's Assistant feature solve user issues virtually.

Assistant

Symphony

Agent

Real-Time Visibility of Your IT Environment

Make Informed Decisions. Collect data, assess machine performance, and automate tasks in real-time at all endpoints in your enterprise.

Agent

Symphony

Signal

Employee Communication, Only Better

Taking Internal Comms Up a Gear. Cut through the deluge of emails that your employees receive to communicate with them directly on their desktop.