Symphony

Agent

Real-Time Visibility of Your IT Environment

Make Informed Decisions. Collect data, assess machine performance, and automate tasks in real-time at all endpoints in your enterprise.

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FEATURES

Make Informed Decisions

UNDERSTANDING USAGE

Pick up benchmarking information – data for the capabilities of the machine – users getting put onto the right hardward based on their needs.

Real-time data

FUNDEMENTAL PERFORMANCE METRICS

Get oversight at machine level on Windows events, hardware health, software performance, and device usage.

Automate Fixes and Optimizations

TRIGGERED REMOTELY

Trigger automated fixes and optimizations, targeting them specifically at the right endpoints at the right time.

Reduce Tickets

AUTOMATICALLY RESOLVED

Users will raise fewer tickets as your IT team can identify and resolve issues automatically, before the user is aware they even exist.

Without an understanding of what’s happening at the IT endpoints in your organization, how can you assess performance and device usage, identify actual and potential failures, and make data-driven decisions? Now you can.

TRUSTED US ALREADY

Data-driven decisions with the Endpoint feature of Access Symphony. Implementing Endpoint is like switching the lights on across your entire IT landscape

BENEFITS

Connect the dots

User to device affinity – enable an org to understand hardware in use and not in use – making them more efffecient easily – allocation of hardware.

Data collection

Collecting data with zero touch, giving company the ability and visibility to make informed decisions.

Security

Security and compliance – remidiate issues easily.

Accurate

Targetting right people at the right time – with the right automation and the right data collection.

Ready to Get Started?

Let us help you show how much Access Capture can save your organization.

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What our customers have to say

Due to the products API-driven automation we had flexibility to use only what we needed. Our resource optimization and time saving were phenomenal.

Large Management Consultancy

App Packaging & Testing Manager

View other modules of Access Symphony

Access Symphony gives you proactive problem-solving and collaboration tools – that automatically centralize data and information, whilst enhance real-time monitoring and giving you best-in-class IT visualization.

Symphony

Portal

Everything in One Place

Cut Costs & Improve the User Experience. Portal feature brings together all the IT and business process information that your users need.

Portal

Symphony

Insights

Data Visualization that Makes a Difference

Meaningful Oversight of Your Entire IT Estate. The Insights feature of Access Symphony gives you complete oversight of your IT environment, improving decision-making.

Insights

Symphony

Fix Engine

IT Fixes at Your Fingertips

Proactive & Reactive Fixing – Sorted. Fix Engine is a database of IT fixes that can be automated or implemented on-demand at any endpoint in your enterprise.

Fix Engine

Symphony

Assistant

Virtual IT Support

Automate Repetitive IT Support Tasks. Reduce support tickets and improve service levels by letting Access Symphony's Assistant feature solve user issues virtually.

Assistant

Symphony

Agent

Real-Time Visibility of Your IT Environment

Make Informed Decisions. Collect data, assess machine performance, and automate tasks in real-time at all endpoints in your enterprise.

Symphony

Signal

Employee Communication, Only Better

Taking Internal Comms Up a Gear. Cut through the deluge of emails that your employees receive to communicate with them directly on their desktop.

Signal