The Next Step in Your Windows 11 Migration? Getting Out of the Ground
Planning and implementing a Windows 11 migration project is a big undertaking, with the level of complexity increasing…
Access Symphony gives you proactive problem-solving and collaboration tools, which automatically centralise data and information, whilst enhancing real-time monitoring and best-in-class IT visualisation.
Access Symphony empowers end-users and gives you a reliable and proactive way to reduce reliance on expensive IT support tickets.
Enhance visibility of an organisation’s entire IT network, help you reduce downtime, fix issues repeatedly, and increase end-user productivity.
Give every employee the ability to carry out their tasks with minimal fuss with internal web, mobile, and app interfaces from Symphony Portal. Access anything from password resets to enabling applications in one simple-to-use space.
To find out more on, see the Portal detail page.
Symphony Insights gives you industry leading visualisation of endpoint data on your end-users. The key areas of interest for insights are users, apps, assets – with the module having the ability to differentiate the performance & usage of different areas, and portraying this in a friendly, customisable UI.
This can be utilised by technical and non-technical staff alike to make informed decisions with the click of a button and helps size VDI and put the appropriate users in the right place.
To read what else can Insights module do for you, see the Insights detail page.
Easily Identify and create a database of issues that can be fixed by end-users with Symphony Fix Engine. This helps eliminate the need for support tickets and can be run on desktop or on demand from an end-user, run in real time on an end-user’s machine, or do so automatically.
For more technical details regarding Fix Engine, see Fix Engine detail page.
Symphony Signal creates real-time desktop notifications and provides the ability to carry out generic surveys and popups to users to stop spam emails to the wrong location. The module has customisable workflows which can be triggered on demand, on a user’s criteria (location, department etc.) making sure the correct users get the correct alerts at the correct times.
More technical information on the Signal detail page.
Symphony Agent is a service that runs on multiple platforms, carrying out automation on endpoints. This provides stability, gathering performance data and understanding usage of any endpoint, which can be relayed to the organisation to help make informed decisions.
Symphony Agent can help lower your technology costs and engage with your end-users to help fix issues. This is done while providing improved and consistent user experience, through understanding your IT environment.
More information on Symphony Agent module can be seen on Agent detail page.
Symphony Orchestrator seamlessly interfaces with various systems to collect and monitor migration readiness information, enabling effective prioritisation and solution implementation. It completely automates the transition of users between different platforms or services. Its key features include:
As the CTO of a leading multinational corporation, I can confidently say that Access Symphony has revolutionised the way we manage our desktop and VDI environments. Its innovative features have directly contributed to increased efficiency and end-user productivity across our entire organisation. I highly recommend Access Symphony to any business looking to optimise their IT infrastructure.
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App Volumes is an efficient and powerful application delivery platform while Dynamic Environment Manager (DEM) makes the configuration…
Migrating from SCCM (System Center Configuration Manager, also referred to as Microsoft Endpoint Configuration Manager) to Intune is…
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The ring deployment model is common practice in the world of software development. In simple terms, instead of…
As we look ahead to 2024, we have assessed some of the main enterprise technology and IT modernisation…
There are a lot of unknowns in the world as we head into 2024, but the continuing push…
With trends like remote working and digital transformation, our workplaces are becoming increasingly digital. This digitalisation of work…
The application estate is one of the most diverse entities that exist in corporations and large organisations. You…
Anyone who has been involved in the packaging and testing of applications will understand how laborious the task…
App Volumes UAT (user acceptance testing) is an essential part of application packaging and management. It requires the…
App Volumes is an efficient and powerful application delivery platform while Dynamic Environment Manager (DEM) makes the configuration…
Migrating from SCCM (System Center Configuration Manager, also referred to as Microsoft Endpoint Configuration Manager) to Intune is…
Windows 365 Cloud PC and Azure Virtual Desktop (AVD) are both popular and increasingly deployed cloud-based desktop-as-a-service (DaaS)…
AI continues to be one of the biggest topic areas in technology after ChatGPT and other consumer-friendly AI…
Investing time and money into a platform like ServiceNow is a considerable commitment for any organisation. To get…
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