Over the past 15 years, I have worked at some of the largest and most prestigious organizations in the financial sector, as a technologist, as well as leading & directing technologists. In a move to forward my career, I started an entrepreneurial journey, co-founding Access IT Automation.
The IT infrastructure in many organisations is changing as enterprises move to DaaS or VDI models. These modern workplace models offer a range of benefits, including being more suitable for hybrid working arrangements as well as being more agile and cost-effective. However, they also present a challenge for the IT team responsible for your application…
There is something a little odd happening in many companies right now when it comes to AI technologies.
Total Experience (TX) is a concept that many business and technology leaders continue to grapple with. What does it mean in relation to your business, how can you assess TX in your organisation, and how do you measure successful TX progress?
As part of our efforts to constantly improve and update our products, we are pleased to announce that Access Symphony (along with SignOff and Fix Engine ) is able to be fully integrated with ServiceNow. In our blog, we have discussed in the past the advantages of Symphony, SignOff, and Fix Engine , but today…
META Group estimates that IT help desks on average receive 21 calls for help per user per year! If you have 10,000 users, that is 210,000 IT support tickets a year. Gartner estimates that 40% of IT help desk tickets are related to passwords, e.g., requests to reset a forgotten or lost password. Given that…
If you have been following our blog, you will have read many posts about how our products can help you by taking mundane, repetitive daily tasks and automating them rather than having employees do them. Automation undoubtedly saves your organization time, money, resources, and a lot of headaches. So although we designed our products with…
With Windows 10 updates slowing down to once a year and going end-of-life in 2025 plus Windows 11 being in full swing with it already taking ten percent of the market share since its launch, adapting to the Modern Desktop world is more important than ever. That is why we are constantly adding functionality and…
In our latest series, we will be getting to know some of the influential figures that contribute to Access IT Automations growth and development and find out with the company and what IT automation means to them. #WeEnableModern Desktop
Is your application performance making your end-users less productive and costing you money? Recently, over a 24 hour period, our Access Symphony client was run from an Access Capture managed VM (Virtual Machine) with automated performance metrics captured. Access Capture showed exceptional automated performance testing results, which we believe, could be the answer to your…
Access IT Automation is currently recruiting for Full-Stack Software Developers to join our innovative and highly dynamic team.