Introduction Businesses across all industries are becoming more digitalised, with organisations seeking to take advantage of the performance gains that can be achieved with deeper levels of integration, enhanced automation, and better use of data. The problem is that traditional challenges can hold back digital transformation initiatives. IT ticketing is one of those challenges. Many…
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Optimising DEX (digital employee experience) in large enterprise organisations requires a strategic approach. Scalability is where the real challenges arise. After all, it can be relatively straightforward to optimise DEX for a specific cohort of users. Problems arise when you try to scale across the organisation, as different users and cohorts of users will have…
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Intune is the future of endpoint management, not just from a Microsoft perspective, but also from the perspective of enterprise organisations. SCCM might still be prevalent, but that is within a technology landscape where 81 percent of global enterprises have adopted Microsoft Azure. Microsoft’s cloud revenue is also growing at a rapid 21 percent a…
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We are technology innovators at Access IT Automation, but there is something associated with this label that has never sat well with me – the expectation to always be an advocate for the latest tech and digital approach. “Upgrade, upgrade, upgrade – we have to!” “Artificial Intelligence? Let’s do it!” “VDI and the cloud? Yep,…
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Keeping commonly used and frequently updated applications up to date in large enterprise organisations is like doing the washing in a household with multiple teenage children. Just as you load the overworked washing machine with the final batch from the laundry basket, in walks a teenager multitasking on their phone with an armful of clothes…
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When a device vendor provides a driver update, there is often an important and pressing security reason behind it. Every day that goes by without the update being applied across all the relevant endpoints in your estate increases your security risks. The level of increase varies depending on the nature of the risk, but it…
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Let’s be honest – IT ticketing is a pain. Nobody likes it on either side of the equation. Here’s the good news, though: self-healing endpoints can accelerate the end of IT ticketing as you know it in your organisation. It’s the death of the IT ticket, and it’s a loss that few people will mourn. …
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Are you ready for a break from the summer’s water activities, food indulgences, or airport waiting lounges? We’ve got just the thing – a catch-up blog covering the hottest topics of the year so far in application management, endpoint migration, EUC, and more. Don’t worry, though, this isn’t a technology epic with several thousand words…
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Introduction This case study demonstrates how to successfully and cost-effectively migrate from SCCM to Intune. The company that is the subject of this case study is a large financial services company. The move from SCCM to Intune was a pivotal component of its strategy to migrate users from physical devices to the Microsoft virtual desktop…
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Introduction Project dependencies are a significant challenge when working to achieve both corporate and technology objectives. This challenge of project dependencies was faced by our client, a large regional bank in the US. Its primary objectives, including reducing operating costs, were being held back because of the time-consuming and resource-intensive technical realities of the initiative,…
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