Proactive & Reactive Fixing – Sorted. Fix Engine is a database of IT fixes that can be automated or implemented on-demand at any endpoint in your enterprise.
Users won’t need to raise as many helpdesk support tickets as the solutions they need are ready and waiting for them in Fix Engine.
Admins can send fixes to any number of endpoints across your entire IT environment, solving issues before users encounter them.
Implement fixes online or offline, on any platform or technology, and with a UI that can be customised to your enterprise.
Whether it’s issues when moving users to a new platform or the issues that arise day-to-day, the Fix Engine database can catch and solve the vast majority.
IT issues are a reality – it’s how you deal with them that counts.
Whether it’s issues when moving users to a new platform or the issues that arise day-to-day, the Fix Engine database can catch and solve the vast majority.
You can set them to be implemented at endpoints automatically, or they can be manually actioned by IT admin staff or end-users.
Problem-solving – works hand in hand with Assistant.
Consistent EUX and has a UI that feels like it is part of the organisation.
Works with a variety of different technologies.
Tactically works around the problems with no fix.
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Access Symphony gives you proactive problem-solving and collaboration tools – that automatically centralise data and information, whilst enhance real-time monitoring and giving you best-in-class IT visualisation.
Cut Costs & Improve the User Experience. Portal feature brings together all the IT and business process information that your users need.
PortalMeaningful Oversight of Your Entire IT Estate. The Insights feature of Access Symphony gives you complete oversight of your IT environment, improving decision-making.
InsightsProactive & Reactive Fixing – Sorted. Fix Engine is a database of IT fixes that can be automated or implemented on-demand at any endpoint in your enterprise.
Make Informed Decisions. Collect data, assess machine performance, and automate tasks in real-time at all endpoints in your enterprise.
AgentTaking Internal Comms Up a Gear. Cut through the deluge of emails that your employees receive to communicate with them directly on their desktop.
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Our complimentary demonstration is designed to highlight the product features most pertinent to your needs. From application packaging and testing to actionable insights and performance visualisation, let’s explore how you can elevate your modern desktop.
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