Symphony

Portal

Everything in One Place

Access Symphony’s Portal feature brings together all the IT and business process information that your users need. Cut Costs & Improve the User Experience. Portal feature brings together all the IT and business process information that your users need.

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FEATURES

One stop shop

ONE STOP SHOP FOR EMPLOYEES.

Offering self-service, healing – one stop shop for technology for all end users in one place that is easily accessable – along with information. Password resets (portal hub), user productivity, eliminate tickets, integration with FixEngine – user fixes, using AI technology to understanding fixes for users easily.

A central repository

INFORMATION, DOCUMENTATION, AND SUPPORT.

Portal is a central repository for documents like timesheets, information like user guides, and support like IT fixes.

Easy access

AVAILABLE WHERE AND WHEN IT'S NEEDED

Access online through your web browser or through the mobile app, giving your employees what they need, when they need it.

Built for Enterprises

DOCUMENTATION

Portal is currently being used by hundreds of thousands of users in multiple international corporations.

With everything that your users need in one place, fewer tickets will be raised through your helpdesk and your employees will have a more optimized experienced.

TRUSTED US ALREADY

Anything that is IT or business process-related can be included in Portal, from IT fixes to expenses sheets to password reset processes to annual leave requests.

BENEFITS

Time saved

Focus producitivty on what they are they do – rather than chasing things they are not. Focus on their job – technology is not in the way.

Management

Cleaer view of employee and organisation

Better UX

Improves employee productivity and satisfaction in an organisation

Right time and place

Delivering things in the right place – i.e. stuck at logon screen – having hub before in windows – major benefit in helping employees self service.

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Let us help you show how much Access Capture can save your organization.

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What our customers have to say

Due to the products API-driven automation we had flexibility to use only what we needed. Our resource optimization and time saving were phenomenal.

Large Management Consultancy

App Packaging & Testing Manager

View other modules of Access Symphony

Access Symphony gives you proactive problem-solving and collaboration tools – that automatically centralize data and information, whilst enhance real-time monitoring and giving you best-in-class IT visualization.

Symphony

Portal

Everything in One Place

Cut Costs & Improve the User Experience. Portal feature brings together all the IT and business process information that your users need.

Symphony

Insights

Data Visualization that Makes a Difference

Meaningful Oversight of Your Entire IT Estate. The Insights feature of Access Symphony gives you complete oversight of your IT environment, improving decision-making.

Insights

Symphony

Fix Engine

IT Fixes at Your Fingertips

Proactive & Reactive Fixing – Sorted. Fix Engine is a database of IT fixes that can be automated or implemented on-demand at any endpoint in your enterprise.

Fix Engine

Symphony

Assistant

Virtual IT Support

Automate Repetitive IT Support Tasks. Reduce support tickets and improve service levels by letting Access Symphony's Assistant feature solve user issues virtually.

Assistant

Symphony

Agent

Real-Time Visibility of Your IT Environment

Make Informed Decisions. Collect data, assess machine performance, and automate tasks in real-time at all endpoints in your enterprise.

Agent

Symphony

Signal

Employee Communication, Only Better

Taking Internal Comms Up a Gear. Cut through the deluge of emails that your employees receive to communicate with them directly on their desktop.

Signal