Symphony

Portal

Everything in One Place

Access Symphony’s Portal feature brings together all the IT and business process information that your users need. Cut costs & improve the user experience.

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FEATURES

One Stop Shop

ONE STOP SHOP FOR EMPLOYEES

Offering a self-service One Stop Shop for all end users in one place, which is easily accessible. This technology allows for password resets (portal hub), heightened user productivity, the elimination of tickets and integration with Fix Engine, which allows users to understand fixes using AI technology.

A Central Repository

INFORMATION, DOCUMENTATION, AND SUPPORT.

This portal is a central repository for documents such as timesheets, user guide information and IT fixes support.

Easy Access

AVAILABLE WHERE AND WHEN IT'S NEEDED

Access online through your web browser or through the mobile app, giving your employees what they need, when they need it.

Built for Enterprises

DOCUMENTATION

This portal is currently being used by hundreds of thousands of users in multiple international corporations.

With everything that your users need in one place, fewer tickets will be raised through your helpdesk and your employees will have a more optimised experienced.

TRUSTED US ALREADY

Anything that is IT or business process-related can be included in Portal, from IT fixes to expenses sheets to password reset processes to annual leave requests.

BENEFITS

Time Saved

Allowing users to focus their productivity on their specific roles, as technology is no longer a barrier that requires time and energy.

Management

A clear view of all employees and the organisation as a whole.

Better UX

Improves employee productivity and satisfaction in an organisation.

Right Time and Place

Delivering things in the right place. For example, by giving employees self-service benefits, they can easily resolve issues by having a hub readily set up.

Ready to Get Started?

Let us help you show how much Access Symphony can save your organisation.

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What our customers have to say

Due to the products API-driven automation we had flexibility to use only what we needed. Our resource optimisation and time saving were phenomenal.

Large Management Consultancy

App Packaging & Testing Manager

View other modules of Access Symphony

Access Symphony gives you proactive problem-solving and collaboration tools – that automatically centralise data and information, whilst enhance real-time monitoring and giving you best-in-class IT visualisation.

Symphony

Portal

Everything in One Place

Cut Costs & Improve the User Experience. Portal feature brings together all the IT and business process information that your users need.

Symphony

Insights

Data Visualisation that Makes a Difference

Meaningful Oversight of Your Entire IT Estate. The Insights feature of Access Symphony gives you complete oversight of your IT environment, improving decision-making.

Insights

Symphony

Fix Engine

IT Fixes at Your Fingertips

Proactive & Reactive Fixing – Sorted. Fix Engine is a database of IT fixes that can be automated or implemented on-demand at any endpoint in your enterprise.

Fix Engine

Symphony

Assistant

Virtual IT Support

Automate Repetitive IT Support Tasks. Reduce support tickets and improve service levels by letting Access Symphony's Assistant feature solve user issues virtually.

Assistant

Symphony

Agent

Real-Time Visibility of Your IT Environment

Make Informed Decisions. Collect data, assess machine performance, and automate tasks in real-time at all endpoints in your enterprise.

Agent

Symphony

Signal

Employee Communication, Only Better

Taking Internal Comms Up a Gear. Cut through the deluge of emails that your employees receive to communicate with them directly on their desktop.

Signal