Access Symphony’s Portal feature brings together all the IT and business process information that your users need. Cut costs & improve the user experience.
Offering a self-service One Stop Shop for all end users in one place, which is easily accessible. This technology allows for password resets (portal hub), heightened user productivity, the elimination of tickets and integration with Fix Engine, which allows users to understand fixes using AI technology.
This portal is a central repository for documents such as timesheets, user guide information and IT fixes support.
Access online through your web browser or through the mobile app, giving your employees what they need, when they need it.
This portal is currently being used by hundreds of thousands of users in multiple international corporations.
With everything that your users need in one place, fewer tickets will be raised through your helpdesk and your employees will have a more optimised experienced.
Anything that is IT or business process-related can be included in Portal, from IT fixes to expenses sheets to password reset processes to annual leave requests.
Allowing users to focus their productivity on their specific roles, as technology is no longer a barrier that requires time and energy.
A clear view of all employees and the organisation as a whole.
Improves employee productivity and satisfaction in an organisation.
Delivering things in the right place. For example, by giving employees self-service benefits, they can easily resolve issues by having a hub readily set up.
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Access Symphony gives you proactive problem-solving and collaboration tools – that automatically centralise data and information, whilst enhance real-time monitoring and giving you best-in-class IT visualisation.
Cut Costs & Improve the User Experience. Portal feature brings together all the IT and business process information that your users need.
Meaningful Oversight of Your Entire IT Estate. The Insights feature of Access Symphony gives you complete oversight of your IT environment, improving decision-making.
InsightsProactive & Reactive Fixing – Sorted. Fix Engine is a database of IT fixes that can be automated or implemented on-demand at any endpoint in your enterprise.
Fix EngineMake Informed Decisions. Collect data, assess machine performance, and automate tasks in real-time at all endpoints in your enterprise.
AgentTaking Internal Comms Up a Gear. Cut through the deluge of emails that your employees receive to communicate with them directly on their desktop.
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Our complimentary demonstration is designed to highlight the product features most pertinent to your needs. From application packaging and testing to actionable insights and performance visualisation, let’s explore how you can elevate your modern desktop.
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