Most IT executives and IT project managers instinctively know that Evergreen IT is the only way forward for managing increasingly complex IT landscapes that change faster than ever before. And while they also know this new management approach comes with numerous benefits, they often cannot place their finger on what exactly they can expect to…
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Almost every organization is scrambling right now to get employees set up to work from home — bringing many Windows 10 migration projects temporarily to a halt. While the current pandemic might possibly result in support deadline extensions from Microsoft down the road, it is important to be aware of an emerging problem that almost…
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2020 is a critical year for enterprises. Windows 7 went end-of-life and into paid extended support in January, and Office 2010 is going end-of-life in October, with no extended support, paid or otherwise, leaving organizations with their hands full. With getting all your users migrated as soon as possible, you really do not need anything…
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If I would take the conversations I have with our clients, prospects, and partners as an indication, I would say that about 90% of enterprise IT teams are interested in Evergreen IT, but maybe only about 20% of them fully grasp the concept enough to know how to practically implement it. And it is an…
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Lately, there is a lot of talk about XLAs! No, not the Excel add-in but rather Experience Level Agreements between a service provider and a customer with the goal of providing the best employee experience with said provider’s services. Traditionally, software vendors had service-level agreements, or SLAs, which described expected minimum service levels that the…
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By now, I am sure you are aware that Windows 7 has gone end-of-life, with the decade-old OS having received two “final” updates. If you are still running Windows 7 and want to have security and critical updates that Microsoft deems necessary, you need to be signed up for paid extended support called Extended Security…
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By now, most enterprises are using some form of IT Automation to create repeatable processes that minimize or avoid human interaction with IT systems with the goal of realizing potential cost reductions, process improvements, and efficiency gains. However, almost always, IT automation is done in bits and pieces — without a central repository or the…
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2020 is going to be a big year for enterprise IT teams, with Windows 7 support having ended on January 14th. Even though the expense of paid extended support can easily be budgeted for by most enterprises, there is still a ticking clock counting down to the day when paid support runs out, not to…
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Over the past years, Access Capture has helped organizations around the world package and test applications faster, safer, more accurately, and more efficiently in an enterprise environment by automating much of the labor-intensive, costly, and tedious process. In October 2019, we released Access Capture Version 3 which included many feature and platform improvements. We were…
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Today is the day — Windows 7 is officially at the end of its life. From now on, any organization still running Windows 7 has to go on extended support, called Extended Security Updates (ESU). At this point, if your organization hasn’t migrated to Windows 10, you will have no choice but to go on…
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