Do you rely on a series of repetitive, tedious, and labor-intensive tasks that could easily be automated? Do you need to figure out how to free up resources to drive innovation and Digital Transformation? Are you trying to dig yourself out from under a mountain of compounding IT debt? Or are you moving to an…
On July 9th, 2019, Microsoft’s iconic device management solution, System Center Configuration Manager 2007 — officially known as Configuration Manager (ConfigMgr) or affectionately referred to as SCCM within most IT departments — will be retired after 12 long years of support. To avoid running unsupported (and therefore unsafe) versions of your device management infrastructure, Microsoft…
A few years ago before Access IT Automation was founded, I had a very insightful conversation with a Head of Client Services of one of the big service integrators in my role as the CEO of Access, our IT Managed Service Provider. This conversation stuck with me all these years because it addressed an all-too…
For the past years, users that have the new Windows 10 security feature, Credential Guard, enabled were experiencing issues when it blocked third-party software from accessing the user’s credentials. While not well documented, the biggest issue arises when common Java applications using the JDK for GSS API are not allowed to have access to the…
When it comes to automation, there is often a big gap between expectation and reality — often in the sense of “all or nothing”. For example, doomsday scenarios have been painted and purport that automation is a direct replacement for human labor and will put hundreds of millions out of a job. In reality, only…
January 14th, 2020. That is the date when Windows 7 goes end-of-life and a 10-year era ends — five years for Mainstream Support and five years for Extended Support. In addition, Office 2010 will lose support on October 23rd, 2020. For years, Microsoft has been actively encouraging (some say nagging) organizations to move to its…
Are you using Evergreen IT the right way? Long gone are the days when you migrated your entire user base to a new version of Windows as a huge, high-risk, big-bang project every few years. For most organizations, OS updates happen every 12-24 months and only take about 6 months to complete.
Last year was a record year for cybersecurity breaches, malware attacks, and data leaks — and if the first few months are any indication, this year will bring on a new slew of record-breaking incidents as well. But it isn’t only the record-breaking headlines you should worry about. While massive data breaches, like last year’s…
Productivity is often overlooked as a metric when measuring the performance of your IT team. While it may not be as measurable as other key performance indicators (KPIs), the productivity of your IT team is a significant factor in your bottom line. There is a simple reason for that: IT teams are overwhelmed — facing…
If you purchased 150 or more seats of eligible Microsoft 365 services, such as Microsoft 365 E3, Microsoft 365 E5, or Microsoft 365 Business, you have access to a special Microsoft service called FastTrack. As part of this free service, FastTrack specialists (Microsoft employees, Microsoft-approved vendors, and Microsoft-approved partners) will assist you with free advisory and remediation guidance.…
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