Role-based access control (RBAC) is essential in almost all enterprise organisations. This especially applies in highly regulated organisations such as companies in the financial services sector. Even when tightly defined, RBAC takes time and effort to both set up and manage. Tools like Microsoft Entra ID (formerly Azure Active Directory) make RBAC easier through robust…
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Modern enterprises rely on technologies for business success, and they often have complex IT infrastructures. There is also a continuing push for digital transformation in most industries. As a result, large-scale IT projects are an inevitable feature and regular occurrence. They can also be a massive headache, both for the IT and Ops teams involved…
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Two months out from one of the largest technology events on the global calendar, Microsoft Ignite, DEX remains a top priority for tech executives and leaders. As it’s a Microsoft event, there is a heavy emphasis on AI and cloud technologies on the Ignite agenda. But just about every technology or innovation that will be…
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When it comes to endpoint management, there are two options available in the Microsoft stable of products – SCCM and Intune. SCCM is the older, trailblazing, and incredibly sticky version of the two. Intune is the younger, more agile, and impatient heir. While a widespread move away from SCCM has long been predicted but has…
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Walking into the office of an executive in a large, global corporation, you are likely to find multiple screens connected to an advanced enterprise desktop environment, a smartphone also hooked into the company’s IT infrastructure, and a laptop giving the executive full connectivity to the apps and data she needs when outside the office. This…
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Putting users in control of their hardware and software in a large enterprise organisation? Heaven forfend! Even if users could get their heads around the massive array of choices available, they’d make the wrong decision anyway. It took years for IT teams to gain precise control over specifying desktops, allocating VDI resources, and deciding which…
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There is a famous joke by the late, great Irish comedian Dave Allen about the Irish skill of giving directions: “I suppose Ireland is the best place in the world for directions. People will say to you, ‘I wouldn’t start from here if I were you’.” When it comes to desktop software deployments, expert advice…
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In enterprise organisations, choosing the right hardware strategy for end users during a desktop refresh cycle can feel a bit like playing a game of Monopoly. This is especially the case when the desktop refresh is part of a major migration project (such as a Windows migration), but it can also be the case when…
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Introduction Businesses across all industries are becoming more digitalised, with organisations seeking to take advantage of the performance gains that can be achieved with deeper levels of integration, enhanced automation, and better use of data. The problem is that traditional challenges can hold back digital transformation initiatives. IT ticketing is one of those challenges. Many…
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Optimising DEX (digital employee experience) in large enterprise organisations requires a strategic approach. Scalability is where the real challenges arise. After all, it can be relatively straightforward to optimise DEX for a specific cohort of users. Problems arise when you try to scale across the organisation, as different users and cohorts of users will have…
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