The end of February / beginning of March is a time when the meteorological winter ends, and spring begins. For most of us, it is also a time when our New Year’s Resolutions are firmly on the rubbish heap, with the hope and energy of a new-year-new-you now a distant memory. This isn’t just theory,…
Effective internal communication is essential in all companies, but it is particularly important in large organisations and those with a dispersed workforce. Without effective communication, mistakes are made, opportunities are missed, productivity goes down, and employees feel disconnected. Importantly, communication itself is not enough, as it is simply too noisy out there. Most organisations work…
There are several essential steps in operating system or VDI migration projects. Examples of these essential steps include planning and getting end-users on board. Another is testing. Without an effective testing strategy, the migration project is more likely to fail. Smoke testing is one type of test that is crucial to the process. Here are…
Access Symphony offers the IT function in your business, as well as users, a range of tools and features. One of them is performance monitoring. The aim of performance monitoring is to improve the user experience by maximising user TX scores. The user TX score is a benchmark to determine the optimisation level of each…
In organisations across most industries, the end user IT landscape is more complex now than ever before. This level of complexity has been increasing for many years, but the pandemic has accelerated the changes taking place. Those changes mean the end user IT landscape now covers an array of devices, platforms, systems, workstations, processes, and…
All Windows versions eventually come to the end of their life when Microsoft stops providing updates. Of course, there are performance, security, and feature benefits to migrating to a newer Windows operating system. That said, it is also a technical reality that updating must take place at some point. How do you make sure your…
Hardware and application monitoring is one thing – collecting, processing, analysing, and using hardware and application performance data is on a whole other level. Why is it important to have a system like Access Symphony that has the capability to collect this performance data? Why is it necessary and what are the benefits to your…
Is Desktop as a Service (DaaS) really the future for large enterprises or SMEs? Is it being adopted on a scale that will have a significant impact on business performance, IT team productivity, or cybersecurity? Is DaaS adoption hype or reality? Let’s start determining the answers to these questions by looking at the numbers. …
Performance issues are among the main challenges that occur during VDI (virtual desktop infrastructure) migration projects. The challenge arises when users experience a drop in performance with their new virtual desktop compared to the performance they had when using a desktop PC. A drop in performance can be caused by a number of factors,…
The users, assets, and apps that make up your IT infrastructure produce a huge amount of data. However, data is only valuable if it is usable. This includes usable for automated processes, as well as usable for management oversight and decision-making – day-to-day decision-making through to the highest levels of strategic decision-making. This is where…
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