8 Reasons to Move 20% of Your Users to DaaS
Desktop as a Service (DaaS) is an IT strategy where your desktop infrastructure is virtualised and delivered via a third-party provider.
How AI is Making Endpoint Management Easier
There is something a little odd happening in many companies right now when it comes to AI technologies.
5 Items that Explain Total Experience (TX)
Total Experience (TX) is a concept that many business and technology leaders continue to grapple with. What does it mean in relation to your business, how can you assess TX in your organisation, and how do you measure successful TX progress?
User-To-Device Affinity Explained
For an organization to understand and properly apply user-to-device affinity — since this affinity is crucial to many aspects of the company, from budgets to IT planning — it is imperative to know who the owner of a machine is. However, ownership is defined differently by every organization, and multiple factors come into play, such…
Symphony Integrates With ServiceNow
As part of our efforts to constantly improve and update our products, we are pleased to announce that Access Symphony (along with SignOff and Fix Engine ) is able to be fully integrated with ServiceNow. In our blog, we have discussed in the past the advantages of Symphony, SignOff, and Fix Engine , but today…
How To Save $1.5 Million A Year Per 10,000 Users On Password Resets With Access Symphony
META Group estimates that IT help desks on average receive 21 calls for help per user per year! If you have 10,000 users, that is 210,000 IT support tickets a year. Gartner estimates that 40% of IT help desk tickets are related to passwords, e.g., requests to reset a forgotten or lost password. Given that…
Finally, An Employee-Facing Modern Workplace Experience Portal That Brings It All Together
Employee portals are nothing new. They have been around for the past two decades, but they are always somewhat cobbled-together, custom-coded mammoths that take months to develop and are incredibly rigid. Most of the time, they still don’t include the level of technical detail and self-service capacities required by today’s Modern Workplace employees who are…
New Capture Release Now Features Guacamole Daemon Alternative
Since the last time we officially published Capture release notes, we have made a lot of other new features, bug fixes, and updates available. This includes our new capability of automatically converting App-V source files to MSIX as well as the ability to launch and load App Volumes containers. We will write up more details…
10 Modern App Management Terms You Need To Know
When it comes to modern app management, a lot has changed in the last few years with the release of Windows 10 and the proliferation of cloud services. With the rapid pace of updates from Microsoft, app testing and deployment has never been more important to keep an enterprise running smoothly. Without keeping your apps…
3 Surprising Symphony Sign-Off & Fix Engine Uses For Large Organizations
If you have been following our blog, you will have read many posts about how our products can help you by taking mundane, repetitive daily tasks and automating them rather than having employees do them. Automation undoubtedly saves your organization time, money, resources, and a lot of headaches. So although we designed our products with…