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Access IT Automation
Enabling Modern Desktops
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    • Home
    • Products
        • PRODUCTS
        • Access Capture
            • MODULES
            • Capture AppScan
              • Capture AppScan

                A customised, faster way to scan apps

                Scan your organisation’s entire software repository and gain a more detailed understanding.

            • Capture Discovery
              • Capture Discovery

                Make the Complex Simple

                Enable app owners to easily create of package documentation faster through industry leading automation technology and reduce reliance on resources for low level tasks.

            • Capture Packaging
              • Capture Packaging

                A customised, faster way to package apps

                Automatically package apps within MSIX, App-V, App Volumes, and app attach. Create as many as 1,500 MSI packages in as little as three days with a 90% success rate.

            • Capture Testing
              • Capture Testing

                Create a faster, better testing process

                The testing process you need when you need it, on-demand. Save as much as 95% on resources, and help you gather performance indicators to help improve quality.

            • Capture Publishing
              • Capture Publishing

                Deploy apps with confidence

                Publish applications in a controlled fashion, as part of a new or current workflow. Better consistency when deploying applications within any environment. 

        • Access Symphony
            • MODULES
            • Symphony Insights
              • Symphony Insights

                Data Visualisation that Makes a Difference

                Meaningful Oversight of Your Entire IT Estate. The Insights feature of Access Symphony gives you complete oversight of your IT environment, improving decision-making.

            • Symphony Fix Engine
              • Symphony Fix Engine

                IT Fixes at Your Fingertips

                Proactive & Reactive Fixing – Sorted. Fix Engine is a database of IT fixes that can be automated or implemented on-demand at any endpoint in your enterprise.

            • Symphony Agent
              • Symphony Agent

                Real-Time Visibility of Your IT Environment

                Make Informed Decisions. Collect data, assess machine performance, and automate tasks in real-time at all endpoints in your enterprise.

            • Symphony Signal
              • Symphony Signal

                Employee Communication, Only Better

                Taking Internal Comms Up a Gear. Cut through the overwhelming mass of emails that your employees receive to communicate with them directly on their desktop.

        • Access Voyager
          • Access Voyager

            Intelligent, zero-touch migrations

            Automate and streamline migrations across physical, virtual, and cloud environments with Access Voyager. Ensure seamless transitions, intelligent scheduling, and real-time insights for a truly Evergreen IT landscape.

    • Resources
        • LATEST NEWS
        • News
          • News

            Learn more about our products technology and the industry as a whole.

          • Latest News

          • Software Asset Management – Why Companies Fail at Hygiene Controls with Application Version UpdatesApril 29, 2025
          • Down to Business – Windows 10 End of Life is an Opportunity for Innovation, Not MaintenanceApril 22, 2025
          • The Rise of AI, Cloud PCs, and GPUs! What About Your Personas?April 17, 2025
        • Release notes
          • Release Notes

            Don’t miss our latest updates and technical documentation surrounding all our products.

          • Latest Releases

          • ReleaseNote-AccessCapture-3-1-0Capture 3.1.0March 8, 2020
          • ReleaseNote-AccessCapture-3-1-1Capture 3.1.1March 15, 2020
          • ReleaseNote-Capture-v3_1_2Capture 3.1.2October 28, 2020
        • Video Library
          • Video Library

            Please find all of our latest product videos, webinars and technical documentation and demos to help you on your IT journey.

          • Latest videos

          • WEBINAR_ On Demand _ Everything You Need To Know About MSIXWEBINAR: On Demand | Everything You Need To Know About MSIX
          • Access Capture Webinar screenWEBINAR: On Demand | Access Capture V3
          • WEBINAR_ On Demand _ Access Symphony Top 5 Enterprise Use CasesWEBINAR: On Demand | Access Symphony Top 5 Enterprise Use Cases
        • Events
          • Events

            Here, you can find information on all upcomming and past events.

          • Latest events

          • Disrupt23 Nashville event bannerIGEL DISRUPT 23 Nashville
        • COMPANY
        • About Us
          • About Us

            Who We Are

            25 years of proven experience redefining IT processes and supporting client growth.

        • Partnerships
          • Partnerships

            Want makes a great technology partnership?

            Mutual respect and trust in each other’s offerings, this is how we build, support, and maintain collaboration with our partners.

        • Contact
          • Contact Us

            Who We Are

            Access IT Automation is helping organisations increase productivity and efficiency whilst decreasing IT costs and hassle.

            Want to see how we can help?

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Why is Evergreen IT Important & What Does It Typically Look Like?

NewsBy David Butler-McAllisterMarch 20, 2019Leave a comment

Are you using Evergreen IT the right way? Long gone are the days when you migrated your entire user base to a new version of Windows as a huge, high-risk, big-bang project every few years. For most organizations, OS updates happen every 12-24 months and only take about 6 months to complete.

Application Whitelisting as Part of your Automated Packaging Workflow

NewsBy David Butler-McAllisterNovember 6, 2017Leave a comment

In a large corporate environment, the end-users do not usually have the rights to install just any application they download from the internet themselves. But how do you decide which applications are allowed to be installed and run and which aren’t? Today, I want to walk you through the application whitelisting basics, the most common…

Everything You Should Know About MSI Packaging

NewsBy David Butler-McAllisterNovember 2, 2017Leave a comment

The definitive list of everything you need to know about MSI packaging. With Millennials making up more than half of today’s workforce, companies can no longer play by the old rules of the Baby Boomer or early Gen X generations. Today’s employees aren’t coming into the same office, same desk, and same computer every day…

10 Things To Consider Before Purchasing An Enterprise MSI Packaging Tool

NewsBy David Butler-McAllisterOctober 30, 2017Leave a comment

When it comes to picking a tool, make sure you pick the right one! Trying to decide on the right MSI packaging tool for your company is a bit like shopping for a new car but without the pushy car salespeople (at least we hope not for your sake, because no one likes pushy salespeople)…

How To Stop Your Product Owners From Complaining About App Packaging Documentation

NewsBy David Butler-McAllisterOctober 23, 2017Leave a comment

Let’s just be honest for a second and come right out with it: No one likes to create app packaging documentation. Creating the documentation is probably the most boring part of app packaging an application! So oftentimes, product owners skip through the steps half-heartedly, rushing to get through it as fast as they can, or…

Business As Usual Application Management Mistakes

NewsBy David Butler-McAllisterSeptember 5, 2017Leave a comment

Don’t make these 5 crucial mistakes that could stall your BaU application management process! Last week, we published an interactive assessment called “Can We Guess Your Risk Level For Adopting Business-as-Usual?” from an application management perspective. Basically, we asked 12 questions and you pick the answer that best fits. At the end, we can predict…

Quiz: Can We Guess Your Business-as-Usual Application Readiness Risk Level Correctly?

NewsBy David Butler-McAllisterAugust 29, 2017Leave a comment

Take this quiz to see just how safe your applications are! In the past year, I talked to a lot of enterprises IT pros about the challenges that most modern IT teams face today: flat budgets, headcount reductions or no additional hiring, having to do more work with fewer hands — all while modernizing the…

Windows Branching 101: Everything You Need To Know About The New Servicing Model

NewsBy David Butler-McAllisterAugust 14, 2017Leave a comment

It’s time to get rid of the Windows Servicing headache. Remember the elation and expectations when Windows 95 was released over two decades ago? And the excitement and frustrations with subsequent releases like Windows 98, ME, and 8.1?

7 Smart Ways To Automate Your Windows 10 Hand-Over & Sign-Off

NewsBy David Butler-McAllisterJuly 27, 2017Leave a comment

Migrations, sign-offs, and handovers can be a headache. Don’t let them hinder your plans. An OS migration can be such an overwhelmingly complex and huge project that it can become easy to lose sight of what happens when the migration is done. How will you gain end-user sign-off or train them on the new functionality?…

With Increasing Off-Shore Costs Are You Getting The Service Quality You Paid For?

NewsBy Tony HeadJuly 12, 2017Leave a comment

On the surface, it appears that offshore IT rates have remained relatively stable over the last 10 – 15 years. That is only partially true In my experience, the average rate of an inexperienced resource for IT work is still about $18 an hour, but the rates for a high-end resource are now over $50…

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